When will my order be delivered?
Licenses are delivered every day.
If your product is ordered before 16:00 on a daily basis, it will be sent the same day. Usually your order will be delivered the next day.We do not ship on Sundays.
If the products are ordered on Sunday, they will be sent on monday.
How does the delivery process work?
Once you have completed your order, you will receive an order confirmation from us via the email address you provided. Then you get a tracking code from our couriers so you can track your order at any time.
After ordering, the products are selected for you in our warehouse
Your order will be delivered to the shipping address specified by you
By whom will my order be delivered?
Orders placed with Geek Software are delivered by available couriers or similar mail service.
What is the cost of sending?
The products are delivered free of charge or paid by you, which then goes to couriers . These costs amount to up to 35 baht.
How can I return an order?
If an order does not meet what we promised according to product description, you can of course return the order (except for digital software licenses). A return form will be delivered to your address. This must be returned together with the invoice to the address indicated on the return form. You can send your order to a package service of your choice. The return costs are for the customer’s account. Once your return is received in our store, the amount will be refunded to your account.
Are all prices including VAT?
Yes, all prices are inclusive of VAT unless specifically stated.
Can I deduct VAT if I have my own company?
Unfortunately, Geeksoftware is a registered company outside of Europe, and therefore the customer or customer company needs to pay the vat costs. That’s why we compensate for being the cheapest in Sweden.
I have a complaint, where can I report it?
send an email to firstname.lastname@example.org